Chorus Homes use a definition of anti-social behaviour used in the Housing Act (1996) which is:
“Conduct which is capable of causing nuisance or annoyance to any person directly or indirectly relates to or affects the housing management functions of a relevant landlord”; or
“Conduct which consists of or involves using or threatening to use housing accommodation owned or managed by a relevant landlord, for an unlawful purpose”.
A wide range of behaviours are anti-social. These include:
What happens if I am experiencing anti-social behaviour?
If you are affected by anti-social behaviour you should let us know. The action we take will depend on the seriousness of the problem. Many issues can be solved by making the other person aware; we may therefore encourage you to talk to your neighbour yourself. We may ask you to keep a written record of incidents to allow us to make a decision on what action should be taken. We will always agree a plan of action with you.
If the problem continues we may consider using voluntary agreements such as Acceptable Behaviour Contracts, Parenting Agreements, or involve other agencies including the local council, Police, Social Services, Probation or a mediation service.
If none of these interventions are successful we may have to take legal action. This can include:
Serving a Notice of Seeking Possession.
This tells the tenant that we intend to apply to court for a possession order if the anti-social behaviour continues (see below).
Applying for a possession order - If the Notice of Seeking Possession expires, but the anti-social behaviour continues, we can apply for possession. If the court grants an outright order we will ask for a warrant to evict the tenant from their home. If the court grants a suspended possession order this will not be enforced providing that the anti-social behaviour stops. If it does not we will apply for the warrant to evict the tenant.
Working with other agencies to enable them to use the legal powers they have to stop anti-social behaviour.
What if it is a family member or friend of the tenant who is causing the problem?
We can take action against other adult members of the household, as well as children and visitors to the property. The tenant is responsible under the tenancy agreement for the actions of everyone in the household and their visitors when they are on our land or property. We could therefore take action against the tenant if we felt that you were not controlling visitors to their home.
What happens if I am a victim of domestic violence?
We take domestic violence very seriously. If a case of domestic violence is reported we will investigate it and work with the victim and other agencies to provide an appropriate solution. If you are a victim of domestic violence you should report it to the police and contact Chorus Homes as soon as possible.
Racial Harassment/Hate Crime
We want to prevent racial harassment and hate crime. If you experience any harassment of this type, contact your Neighbourhood Officer immediately on 0345 266 9760.
Are there other rules in the tenancy?
As well as being the perpetrator of anti-social behaviour you may break the rules of the tenancy agreement in other ways. These include:
What happens if I break any conditions of tenancy?
If you break a tenancy condition we will firstly give you the opportunity to put it right. If you do not we may take legal action against you, either in the form of an injunction or a possession order which may result in you being evicted.
Chorus Homes News
20 Jun 19
At Drovers Place, you can choose from one and two bedroom apartments and three bedroom houses, available for shared ownership
Find out more
17 Jun 19
Luminus, part of the Places for People Group, has rebranded and become Chorus Homes.Find out more
02 Apr 20
Frequently asked questions about the coronavirus and how it affects your tenancyFind out more
27 Mar 20
Brook House is closed until further notice.
For emergency repairs only call 0345 266 9760
For more information on the Coronavirus please click on the link below.Find out more